Privacy Policy
Toda Labs (“Toda Labs”, “we”, “us”) operates the website todalabs.io (the “Site”) and the interactive MeshLite demonstration embedded on it (the “Demo”). This policy explains what personal data we collect when you visit the Site or choose to use the Demo, why, and your choices. Paid trials, subscriptions, and services may also be governed by agreements entered into directly with us.
1. Who we are
Toda Labs is an AI product studio based in Singapore. For any privacy question, contact hello@todalabs.io.
2. Data we collect
We keep data collection to a minimum. There is no account, login, or sign-up form on the Site.
Visit data (automatic). Each time a page loads, our own server records a single visit log containing approximate city and country (derived transiently from the connection IP), browser user-agent, the page visited without its query string, the referring site origin if any, and a timestamp. We do not store the connection IP in the visit record. We use this to understand traffic and interest in our product. Separately, we use Google Analytics to measure traffic and which campaigns bring visitors; see “Cookies” and “Third parties” below.
Contact data (when you reach out). If you email us — for example via a “Book a demo” link — we receive your email address and whatever you choose to include, such as your name and company.
Demo data (when you choose to start it). The Demo does not request microphone access until you continue to the live interaction and grant browser permission. When you speak, microphone audio and conversation content are transmitted to network services used to recognise speech, generate a response, produce voice audio, and animate the avatar. Technical data such as session events, errors, device and browser information, and usage duration may also be processed to operate, secure, and improve the Demo. Do not submit sensitive, confidential, or regulated information.
3. Cookies and device permissions
The Site does not use advertising cookies. Google Analytics sets analytics cookies to distinguish visits and measure which pages and campaigns bring visitors; you can block or delete these in your browser settings or with the Google Analytics opt-out add-on. The Demo may use browser storage or similar technical mechanisms that are necessary to establish and maintain a session. Microphone access is controlled by your browser and can be denied or revoked in browser settings.
4. Third parties
- Netlify hosts the Site and stores visit logs on our behalf using its infrastructure.
- Google Fonts — the Site loads fonts from Google’s servers, so your browser’s IP address is shared with Google to deliver those fonts.
- Google Analytics — measures traffic and campaign attribution using analytics cookies. Google processes this data on our behalf and may process it in countries outside Singapore.
- MeshLite hosted services — Toda Labs operates the hosted avatar runtime used to deliver the Demo, including session management and on-device avatar assets.
- Voice and conversational AI providers — the Demo uses third-party network services to process speech, conversation content, and generated voice audio. Providers may process data in countries outside Singapore under their applicable contractual and security safeguards.
- Email — messages you send us are handled by our email provider.
We do not sell your personal data, and we do not share it for advertising.
5. Handling under the PDPA
We are based in Singapore and handle personal data in line with the Personal Data Protection Act 2012 (PDPA). We process the limited data above for our legitimate business interest in operating and improving the Site and responding to enquiries.
6. Retention
We keep visit logs for up to 90 days, then delete or aggregate them. We keep contact emails as long as needed to respond to and follow up on your enquiry. Demo audio and conversation content are retained only as needed to deliver and secure the live session, troubleshoot failures, and meet provider or legal requirements. We do not use Demo conversations to train public AI models. Contact us for the retention details applicable to a particular Demo session or provider.
7. Your choices
You can browse without starting the Demo and can deny or revoke microphone permission at any time. To ask what we hold about you, to correct it, or to have it deleted, email hello@todalabs.io. You can also block fonts and beacons using your browser settings or an extension.
8. Children
The Site is not directed at children and we do not knowingly collect their data.
9. Changes
We may update this policy; the effective date above will change, and material changes will be reflected on this page.
10. Contact
Toda Labs · Singapore · hello@todalabs.io