Privacy Policy for BetterFinds
Effective Date: January 8, 2026
Last Updated: January 8, 2026
1. Introduction
Toda Labs ("we," "our," or "us") operates the BetterFinds Chrome extension. This Privacy Policy explains how we handle information when you use our extension.
BetterFinds is committed to protecting your privacy. We operate on a privacy-first principle: we do not collect, store, or retain any personal data or user information.
2. Information We Do Not Collect
We do NOT collect, store, or retain:
- Personal identification information (name, email, address)
- Browsing history or website visits
- Search queries or shopping preferences
- Voice recordings
- IP addresses or location data
- Cookies or tracking identifiers
- Usage statistics or analytics data
3. How the Extension Works
BetterFinds processes your requests in real-time to provide shopping assistance through voice and text interactions. All processing occurs transiently without data storage:
Voice Interactions:
- Voice input is captured only when you actively speak to the extension
- Audio is immediately transmitted to third-party AI services for processing
- Voice recordings are immediately deleted after transcription and response generation
- No audio files are stored on our servers or locally
Text Interactions:
- Text queries are processed through AI services in real-time
- No queries or conversation history is retained after processing
4. Third-Party Services
To provide our AI-powered shopping assistance, we use the following third-party services. Your interactions are sent to these services for real-time processing only:
OpenAI (GPT-4o-mini)
Purpose: Natural language processing and conversation
Data sent: Your text/voice queries (after transcription)
Privacy Policy: https://openai.com/privacy
ElevenLabs
Purpose: Text-to-speech voice synthesis
Data sent: AI-generated text responses for audio playback
Privacy Policy: https://elevenlabs.io/privacy
OpenAI Whisper
Purpose: Voice-to-text transcription
Data sent: Voice audio (immediately deleted after transcription)
Privacy Policy: https://openai.com/privacy
Tavily Search API
Purpose: Product search and shopping information
Data sent: Search queries for product recommendations
Privacy Policy: https://tavily.com/privacy
Firebase Cloud Functions
Purpose: Serverless processing infrastructure
Data sent: Requests are routed through Firebase for processing
No data storage or logging is configured
Privacy Policy: https://firebase.google.com/support/privacy
These services may have their own data handling practices. We recommend reviewing their privacy policies.
5. Data Retention
We retain NO data. All interactions are processed in real-time and immediately discarded after delivering results to you. We do not maintain databases, logs, or archives of user activity.
6. Data Sharing
We do not share, sell, rent, or trade any user information with third parties for marketing or advertising purposes. The only data transmission occurs during real-time processing through the third-party AI services listed above.
7. Your Rights and Controls
Since we do not collect or store personal data, there is no user data to access, modify, or delete from our systems.
Opting Out of Voice Features:
- You can choose not to use voice features and interact with BetterFinds through text only
- Voice capture only occurs when you actively initiate voice input
Uninstalling the Extension:
- You may uninstall BetterFinds at any time through Chrome's extension management
- No data will remain on our systems after uninstallation
8. Children's Privacy
BetterFinds does not knowingly collect information from children. However, we recommend parental supervision for users under 13, as the extension provides shopping assistance and may interact with e-commerce platforms.
9. Security
All communications between the extension and third-party AI services are transmitted over encrypted connections (HTTPS/TLS). Since we do not store data, there are no databases or user records that could be compromised.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted with an updated "Last Updated" date. Continued use of BetterFinds after changes constitutes acceptance of the revised policy.
11. International Users
BetterFinds is operated by Toda Labs in Singapore. If you use our extension from outside Singapore, please be aware that your interactions will be processed through servers that may be located in various jurisdictions where our third-party service providers operate.
12. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Toda Labs
Email: michele@todalabs.io
13. Compliance
This Privacy Policy is designed to comply with:
- Chrome Web Store Developer Program Policies
- General Data Protection Regulation (GDPR)
- California Consumer Privacy Act (CCPA)
- Personal Data Protection Act (PDPA) - Singapore