Privacy Policy for BetterFinds

Effective Date: January 8, 2026
Last Updated: January 8, 2026

1. Introduction

Toda Labs ("we," "our," or "us") operates the BetterFinds Chrome extension. This Privacy Policy explains how we handle information when you use our extension.

BetterFinds is committed to protecting your privacy. We operate on a privacy-first principle: we do not collect, store, or retain any personal data or user information.

2. Information We Do Not Collect

We do NOT collect, store, or retain:

  • Personal identification information (name, email, address)
  • Browsing history or website visits
  • Search queries or shopping preferences
  • Voice recordings
  • IP addresses or location data
  • Cookies or tracking identifiers
  • Usage statistics or analytics data

3. How the Extension Works

BetterFinds processes your requests in real-time to provide shopping assistance through voice and text interactions. All processing occurs transiently without data storage:

Voice Interactions:

  • Voice input is captured only when you actively speak to the extension
  • Audio is immediately transmitted to third-party AI services for processing
  • Voice recordings are immediately deleted after transcription and response generation
  • No audio files are stored on our servers or locally

Text Interactions:

  • Text queries are processed through AI services in real-time
  • No queries or conversation history is retained after processing

4. Third-Party Services

To provide our AI-powered shopping assistance, we use the following third-party services. Your interactions are sent to these services for real-time processing only:

OpenAI (GPT-4o-mini)

Purpose: Natural language processing and conversation

Data sent: Your text/voice queries (after transcription)

Privacy Policy: https://openai.com/privacy

ElevenLabs

Purpose: Text-to-speech voice synthesis

Data sent: AI-generated text responses for audio playback

Privacy Policy: https://elevenlabs.io/privacy

OpenAI Whisper

Purpose: Voice-to-text transcription

Data sent: Voice audio (immediately deleted after transcription)

Privacy Policy: https://openai.com/privacy

Tavily Search API

Purpose: Product search and shopping information

Data sent: Search queries for product recommendations

Privacy Policy: https://tavily.com/privacy

Firebase Cloud Functions

Purpose: Serverless processing infrastructure

Data sent: Requests are routed through Firebase for processing

No data storage or logging is configured

Privacy Policy: https://firebase.google.com/support/privacy

These services may have their own data handling practices. We recommend reviewing their privacy policies.

5. Data Retention

We retain NO data. All interactions are processed in real-time and immediately discarded after delivering results to you. We do not maintain databases, logs, or archives of user activity.

6. Data Sharing

We do not share, sell, rent, or trade any user information with third parties for marketing or advertising purposes. The only data transmission occurs during real-time processing through the third-party AI services listed above.

7. Your Rights and Controls

Since we do not collect or store personal data, there is no user data to access, modify, or delete from our systems.

Opting Out of Voice Features:

  • You can choose not to use voice features and interact with BetterFinds through text only
  • Voice capture only occurs when you actively initiate voice input

Uninstalling the Extension:

  • You may uninstall BetterFinds at any time through Chrome's extension management
  • No data will remain on our systems after uninstallation

8. Children's Privacy

BetterFinds does not knowingly collect information from children. However, we recommend parental supervision for users under 13, as the extension provides shopping assistance and may interact with e-commerce platforms.

9. Security

All communications between the extension and third-party AI services are transmitted over encrypted connections (HTTPS/TLS). Since we do not store data, there are no databases or user records that could be compromised.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted with an updated "Last Updated" date. Continued use of BetterFinds after changes constitutes acceptance of the revised policy.

11. International Users

BetterFinds is operated by Toda Labs in Singapore. If you use our extension from outside Singapore, please be aware that your interactions will be processed through servers that may be located in various jurisdictions where our third-party service providers operate.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Toda Labs

Email: michele@todalabs.io

13. Compliance

This Privacy Policy is designed to comply with:

  • Chrome Web Store Developer Program Policies
  • General Data Protection Regulation (GDPR)
  • California Consumer Privacy Act (CCPA)
  • Personal Data Protection Act (PDPA) - Singapore